FAQ

The Gulf states (the UAE, Qatar, Kuwait, Bahrain and Oman) and Jordan, and on to Syria, Lebanon and Iraq depending on the border situation at the time of shipping.

Household and office furniture, electrical appliances, cartons and suitcases, commercial goods, and cars on dedicated carriers.

It depends on the destination, departure city and border procedures; we tell you the expected time for your shipment when we send the quote.

For destinations the road does not reach easily, such as North Africa, Türkiye, Europe and Asia, and for large shipments that suit a container.

A full container carries only your shipment; in a shared one you pay for the space your goods take alongside other shipments, which suits smaller loads.

Yes, depending on the destination and its import rules. When you ask, we explain the documents required and the suitable shipping method.

Small parcels, documents, samples and light or urgent goods. Whole households and heavy loads are better suited to road or sea.

By the actual weight or the volumetric weight (from the parcel dimensions), whichever is greater, plus the destination and type of contents.

Yes, such as flammable materials, pressurised liquids and some batteries. Tell us the contents and we will explain what can and cannot fly.

Usually the car registration, the owner’s ID or residence permit, and an authorisation if someone else is shipping it; requirements vary by country. We send you the list for your destination.

To the Gulf states and Jordan it usually goes by road on dedicated carriers; to distant destinations it goes by sea.

The car should preferably be empty of personal items; your belongings can travel with it as a separate shipment.

Yes, the job can include dismantling, packing and loading; this is agreed in the quote.

To the Gulf states, Jordan, Syria, Lebanon and Iraq by road, and to Egypt, Sudan, North Africa, Türkiye and other destinations by sea.

From photos of the rooms and large pieces, or a short survey visit, so the price is based on the real volume.

Yes, commercial shipments usually need a commercial registration, invoices and certificates, while personal ones usually need only ID and a contents list.

Some countries exempt used household goods for returning residents under certain conditions. Rules differ by country; we explain what applies to your destination when you ask.

The quote states clearly whether destination duties are included or paid by the recipient there.

We collect the shipment from your address in Saudi Arabia and deliver it to the recipient’s address at the destination, handling the shipping and procedures in between.

It is available for most of the destinations we ship to; we confirm delivery to the recipient’s city when you ask.

The quote states exactly what is included, including destination charges if they are part of the agreement.